Shipping policy
Shipping Options
Below you’ll find all the necessary information about the available shipping options.
When Do You Pay for Shipping?
To provide our customers with the best possible service, we almost always offer free shipping. There are, however, a few exceptions:
- For orders under €75, we charge a €5.99 shipping fee.
- For delivery addresses on the Wadden Islands, additional costs may apply because the ferry service must be used. Since these costs are not known in advance, we unfortunately cannot inform you of them until after the order is processed.
- For orders that cannot be shipped via standard parcel post due to their size and weight, we charge additional shipping fees. The costs for these items depend on the weight, size, and delivery method.
International Shipping
- For orders under €149, we charge a shipping fee of €12.95.
- For orders that cannot be shipped via standard parcel mail due to their size and weight, we charge additional shipping fees. The costs for these items depend on the weight, size, and delivery method.
Pickup.
Pickup counter in Venray
Starting at the end of 2026, you can pick up your order by appointment Monday through Friday from 9:00 a.m. to 4:00 p.m.
Pickup address:
Blooming Business Park in Venray
Acaciastraat 4A-3
5802EK Venray
The Netherlands
Partial Delivery
You can opt for partial delivery if not all items in your shopping cart have the same delivery time. Products that are in stock will be shipped immediately. The rest will follow as soon as they arrive. If you choose to receive everything at once, the entire order will be shipped as soon as all products are available.
Large-scale shipping
The cost for large-scale shipping (1 pallet) is €45, excluding VAT. This is free for orders over €500, excluding VAT. Large-scale shipping is available for orders within the European Union. Please request a no-obligation quote.
Do you still have a question after reading the information above? Please contact.